Shipping policy
ORDER PROCESSING
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is processed and dispatched, you will receive a confirmation message/email with tracking details.
SHIPPING TIMELINES
We currently ship across India.
Estimated delivery time:
- Metro cities: 3–5 business days
- Non-metro / remote areas: 5–8 business days
Delivery timelines may vary due to courier delays, weather conditions, or other factors beyond our control.
SHIPPING CHARGES
Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
From time to time, we may offer free shipping on selected products or orders.
CASH ON DELIVERY (COD)
We offer Cash on Delivery (COD) on eligible orders.
COD availability depends on your location and courier serviceability.
ORDER TRACKING
Once your order is shipped, tracking details will be shared via email or WhatsApp/SMS.
You can track your shipment using the provided tracking link.
DAMAGED OR WRONG ITEMS
Please inspect your order at the time of delivery.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear images or videos at:
In such cases, free pickup or replacement will be arranged as per our Return & Refund Policy.
DELIVERY ISSUES
We are not responsible for delays caused by courier partners, incorrect addresses, natural disasters, or other unforeseen circumstances.
Please ensure that your shipping address and contact details are accurate while placing the order.
CONTACT US
For any shipping-related questions, feel free to contact us:
Email: defferentdotcom@gmail.com
Address:
Nextcoworks BPK Business Park
Indore – 452010, Madhya Pradesh, India